CCEC offers a variety of billing and payment options including VISA or MasterCard debit or credit card one-time or recurring payments, an Automated Bank Payment option which authorizes CCEC to deduct your monthly electric bill payment automatically from your bank account on a recurring basis and Budget Billing which is designed to help you get off the electric bill roller coaster and smooth out your monthly billing and budget worries. All these options are designed to help you save time and money; and they are available at no extra charge.
VISA or MasterCard Debit or Credit Card Payments
Now, you may pay your electric bill any time of the day or night, seven days a week, every day of the year. During office hours, you may call any of our offices and one of our Member Service Representatives will be happy to assist. After hours? Just call any area office or our After-Hours Call Center directly and one of our Service Excellence Representatives will apply your payment immediately. You can also set up a recurring payment during regular office hours with one of our Member Service Representatives or online through the Member Services Portal. No need to drive to one of our offices, mail a check or stand in line. Members may make a payment from anywhere - at anytime.
Automated Bank Payment or ACH
ACH stands for Automated Clearing House. It is a financial institution term for the process used to transfer money electronically from one financial institution or account to another. ACH is the term used for the CCEC’s Automated Bank Payment process. The Automated Bank Payment option lets your bank do all the work. You still receive a regular electric bill from CCEC; however, with this option, the total due each month will be deducted from the checking or savings account of your choice. Payments are deducted according to your schedule – on the 5th, 15th or 25th of each month, as long as that date is no less than ten days after you normally receive your electric bill. For members on the Fixed Budget or Levelized Billing Plan, the amount deducted will be the established monthly amount under the plan.
There is no check to mail – the payment is made automatically. Your bill will reflect “Automatic Pay” next to the amount due in the payment section and your bank statement will show the amount deducted each month. Please note that the first automated payment usually takes one cycle before going into effect. That means you will have one more billing to pay by check after you sign up for the automated payment option before the Automated Bank Payment goes into effect.
How do I sign up?
It's simple. Fill out the Authorization Form and read the Terms and Conditions.
- Complete and print the authorization form. For security reasons, the completed form, which includes financial institution information, should not be sent over the internet.
- Attach a blank check or savings deposit form marked “Void” to the completed authorization form. A voided check or savings deposit form showing your bank routing numbers will be needed to process your payments.
- Deliver the completed authorization form and voided check or savings deposit form to any office of CCEC, or
- Mail the authorization form and voided check or savings deposit form to CCEC, c/o Member Services, PO Box 1268, Port Orford, OR 97465, or
- Return the completed authorization form and voided check or savings deposit form with your CCEC payment.
Members have two Budget Billing plans from which to choose. With Fixed Budget Billing, a member will pay a fixed amount each month based on their average electricity used during the past twelve months at the same location. The fixed amount will be recalculated after every eleventh month for the appropriate "catch up" amount and adjusted accordingly. With Levelized Budget Billing, a member will pay an average of their electricity used during the past twelve months at the same location. The monthly billing will be adjusted each month; therefore your amount billed could be different each month. Because the billing is averaged for an entire year, the summer bills will be higher than the actual usage, but the winter bills will be lower than the actual usage.
Call your area office for more details or check out options by going to the My Account icon on the Home Page.