“We are thrilled to have earned the ongoing trust of our cooperative members as reflected in our top percentile customer satisfaction score.  That trust inspires us and our team is committed to provide ongoing high-quality service experience to each member every day.”

Coos-Curry Electric Cooperative completed its annual member-wide customer satisfaction survey, where over 9,866  members were asked to participate.  The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States1. For 2022, Coos-Curry Electric Cooperative received an ACSI score of “87” out of a maximum score of “100”. Coos-Curry Electric Cooperative’s score is higher than all 2022 investor-owned utility and municipal utility scores and places Coos-Curry Electric Cooperative 15 points higher than the average investor-owned utility score of 72, as well as 13 points higher than the municipal utilities score of 73, per the industry ratings in the 2022 ACSI Utility Sector Report. For more information, please visit www.theacsi.org.

Surveys were administered by Coos-Curry Electric Cooperative from 12/05/22 – 12/07/22 and modeled by ACSI LLC using the proprietary ACSI methodology. ACSI LLC did not regulate the survey administration or sample size.  

‘ACSI’ is a registered trademark solely owned by American Customer Satisfaction Index LLC